slime
Can I eat slime?
No. Slime is not edible and should never be eaten nor tasted. The borax powder included in your order is also NOT edible and should not be eaten. We are not responsible for any negligence or improper use of these products.
What is slime activator?
Clear slime - leave it on a windowsill where it can get warmed up by the sun. Let it sit for 2-3 days.
Opaque slime - add small amounts of lotion or add drops of glycerin and knead it into your slime.
How do I make slime activator?
Every order includes a small bag of 1/2 tsp of borax powder. DO NOT EAT. Mix contents of borax bag in 1 cup of warm water until fully dissolved. Add this activator solution to your slime slowly (a little goes a long way). Store unused activator solution in a sealed, labeled container.
My slime arrived sticky.
This is completely normal. Dependent on shipping duration and weather, slime can change consistency. Add a few drops of activator and knead it into your slime.
My slime is too hard.
Clear slime - leave it on a windowsill where it can get warmed up by the sun. Let it sit for 2-3 days.
Opaque slime - add small amounts of lotion or add drops of glycerin and knead it into your slime.
Can children play with slime?
Clear slime - leave it on a windowsill where it can get warmed up by the sun. Let it sit for 2-3 days.
Opaque slime - add small amounts of lotion or add drops of glycerin and knead it into your slime.
What is in slime?
Clear slime - leave it on a windowsill where it can get warmed up by the sun. Let it sit for 2-3 days.
Opaque slime - add small amounts of lotion or add drops of glycerin and knead it into your slime.
shipping
Where do you ship from?
We ship from the USA.
What countries do you ship to?
We only ship to the USA at this time, but we will extend shipping internationally very soon!
How long does it take to ship?
Please allow 5-7 business days for your order to be processed before it is shipped. We rely on the USPS for delivery times.
What if I need to change my shipping address?
We are unable to edit any changes to address after orders have been submitted. We are not responsible for orders with an incorrect or incomplete address. Please carefully double check your shipping address before purchase.
Do you ship internationally?
We ship internationally on a limited basis at this time, but are continually adding new locations. Please note that Slime Haus is not responsible for any customs, duties, import, VAT (value added tax) or other fees for your international order. Orders will not be refunded due to unwanted or unexpected fees. These fees are not included in the international shipping fee. Please inquire at your local shipping office for fees.
returns
What is your return policy?
Due to the handcrafted nature of our products, we do not process return, exchanges, or refunds. If you have a question with your order, please contact us at hello@slimehaus.com